HOW IT WORKS
We've partnered with Truemed, enabling you to use your Health Savings Account (HSA) or Flexible Spending Account (FSA) to get up to 30% off eligible SBD Products.
You may be able to save when you buy with HSA/FSA funds.*
CHECKOUT IN 3 SIMPLE STEPS
Checkout
Find the Truemed logo during checkout. Exit the "Shop Pay" pop up if prompted.
Complete Health Assessment
Complete a health survey for eligibility, reviewed by a licensed practitioner.
Make your purchase
Use your HSA/FSA card or a credit card. Follow emailed instructions for easy reimbursement
FREQUENTLY ASKED QUESTIONS
What is Truemed?
Truemed partners with merchants and brands to enable qualified customers to use HSA/FSA funds on qualified products and services that are used to treat, mitigate, or prevent a diagnosed medical condition. Truemed partners with a network of individual practitioners who evaluate customers’ eligibility and issue Letters of Medical Necessity to qualifying customers, thereby saving customers money on legitimate medical expenditures.
What is HSA/FSA and can I use it here?
HSA (Health Savings Account) and FSA (Flexible Spending Account) are pre-tax health benefit accounts that may be used to purchase eligible health products. SBD has partnered with Truemed to enable qualified customers to use their HSA/FSA funds on eligible purchases. Eligibility depends on individual circumstances and is determined by an independent licensed practitioner through a clinical intake form at checkout.
Which SBD products are eligible?
View our full list of eligible products on our HSA/FSA Product Collection Page here. Truemed determines which products qualify based on IRS guidelines, so this list may change over time.
How does using my HSA/FSA save me money at SBD?
HSA/FSA accounts were created so individuals could use pre-tax money to pay for expenses used to treat, mitigate, or prevent a diagnosed medical condition. Because HSA/FSAs use pre-tax money, you’re getting more purchasing power for your dollars. Rather than pay taxes on income and then spend it on health items, qualified customers can use pre-tax funds to invest in their health.
Letter of Medical Necessity
In order to determine whether certain products or services are legitimate expenses for treating, mitigating, or preventing a diagnosed medical condition, HSA/FSA plan administrators often require a letter from a licensed practitioner. This letter is called a “Letter of Medical Necessity.”
Generally it takes 24-48 hours. If you aren't seeing your letter in your inbox, check spam, then reach out to us at support@truemed.com for help!
I don't live in the US. Can I get reimbursed with Truemed?
Unfortunately, Truemed is currently only available in the United States.
How do I pay with my HSA/FSA at SBD?
Add eligible products to your cart and proceed to checkout. Select “Pay with Truemed” as your payment method, then complete a clinical intake form. If the practitioner determines medical necessity, a Letter of Medical Necessity (LMN) is issued and your HSA/FSA payment is processed.
What if I’m not approved?
If the practitioner does not determine medical necessity, you can complete your purchase with a standard payment method or reapply at a later date.
Can I split payment between HSA/FSA and a credit card?
Yes. If your HSA/FSA balance does not cover the full purchase amount, you can pay the remainder with a credit or debit card during checkout.
How are returns handled with HSA/FSA orders?
If you complete your purchase using HSA/FSA dollars and decide to return your order, your refund will be issued directly back to your HSA/FSA account.
*Savings amount depends on your federal and state income tax brackets, which is determined by your annual taxable income. Reimbursement eligibility is determined by the HSA/FSA administrator and is not guaranteed.







